How to request a refund or return when buying Minecraft - Mail support
As with returning or refunding skins in Fortine In Minecraft, it's also possible that you've made a purchase that you regret, and in that sense, requesting a refund can become a relatively complex process.
Furthermore, there are multiple aspects to consider, such as company reimbursement policies. Next, we will teach you how to request a refund for Minecraft from Android and Microsoft.
Request a refund for Minecraft from Android
In the event of a refund request on the Android platform, it will be necessary to go to the play.google.com site, this operation must be carried out directly from the browser. Log in to your account, i.e. the account from which the Minecraft purchase was made.
Press at the top left of the screen, where the three horizontal configuration lines are located. Once there, click on your username and swipe the screen to the right. When you perform the above actions, the screen will show chronology of orders, you need to click on this option.
All purchases made within the Android platform will be displayed. If you are a father or mother, this step will be essential to know if your child has spent money on video games like Fortnite or Minecraft without your permission. All you have to do is click on the three vertical dots located to the right of Minecraft, here click on the "Report a problem" option.
In the previous option, you have to select the reason why you want to cancel the purchase. Scroll down and write the reason or description of the problem, then click the submit option. After the above, Google will send you an email within the next 48 hours, indicating whether it is possible to refund your purchase.
Request a refund for Minecraft for Windows 10 and Xbox
For Windows 10 and Xbox you will need to visit the following website to request a refund support.xbox.com. Once there, log in with your account information.
The option "Reimbursement" will be displayed at the bottom of the screen , you can easily recognize it being represented by a green button. After the above, it will be necessary for you to go to the purchase history of your orders, for this access the following website.
Select the purchase, which in this case is Minecraft, and choose the option to request a refund. After that you have to provide the reason why you are requesting the refund, for this Microsoft shows various options from which you have to choose the most appropriate. You may need to click 'Refund' again, just click that option.
Fill out the small form that appears
- In most cases, this form requires you to fill in the application name, that is «Minecraft».
- So you will need to provide your full name, it would be better to put it as your Microsoft account appears.
- So it is necessary to indicate the e -mail del subaccount Microsoft / Xbox associate.
- On the next line, you need to select the reason why you are canceling or requesting a refund of the application.
- It is very likely that the order number, this can be checked in the purchase history. This way Microsoft will verify exactly which product you want to refund.
- The last option is a brief description of why you want to make a Minecraft refund, then provide the information closest to your reality.
- After completing the previous steps, click on the option » Send / Send «.
Things to consider when requesting a refund or return when purchasing Minecraft - Mail Support
Each buying platform has its own systems and policies, at least in the case of Android and Microsoft it is necessary to request a refund within 14 days from the purchase. However, for other platforms such as PlayStation or Nintendo, the procedure is different, but it should be something similar to the above.
Having said that, we recommend that you properly evaluate each of the purchases you make on the Internet, in this way you will avoid the inconvenience that refunds often involve.