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    How to recover my suspended Free Fire account? - Step by step guide

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    Martí Micolau

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    What options are there for recovering your suspended Free Fire account?

    In his latest statements regarding the account suspension, Garena Free Fire announced that the suspensions will be total, i.e. the account and the device.

    But they also provided options for those users who got banned by mistake. This can happen because someone gets you Report or a hacker decided to steal your account.

    Ban on hacks

    If in your case the your account and your device were banned, it is quite certain that you have used a hack, app or code that has modified Free Fire.

    This offense will be considered as the use of cheats that threaten the proper development of the game, so your device and account will be suspended.

    The only solution you will have is change phone. This because Free Fire takes the IMEI of your device and stores it as a means of banning.

    Once the app is installed on a new device, you will have the option to log back into your account, otherwise you will need to follow the steps to unlock a suspended Free Fire account.


    Banned by mistake

    It is important that you know that most of the Free Fire bans are irreversible, unless they are a mistake.

    To request the removal of the suspension, you must contact the Garena Free Fire team directly. For that, you have to go to their Facebook page.

    You must send a message with the reason why it was a mistake that your account was banned. You will have to be as explicit as possible, be courteous and write with a good attitude.

    Once the message is sent, you will need to wait for a response from the team Free Fire, if they approve your request, you will be able to recover your account. Otherwise, you have to accept that your account will have been locked out forever.

    Free Fire Account Suspension Policy

    If you find yourself needing to create a new account, it will be best that you manage the Free Fire policies and thus avoid being left with a suspended Free Fire account again.

    To betray

    Garena has established a list of flaws that can lead to a total ban on an account or device. This list is led by software costs. di third parts.

    Hacks, scripts or external code, these changes made outside the Free Fire code and which give the player certain advantages, are demonized by Garena.

    These can lead to the ban dell’account and the device you play on, the IMEI will remain forever in Garena's systems; thus prohibiting the execution of the game on this device.


    Player Reports

    In Free Fire there is the possibility of being banned from complaints from other players. In in this case, the serious infringement by the username used or the behavior adopted during the game.

    You should know that any player can report you, then you have to be respectful and play honestly. G. arena will analyze the number of reports and the veracity of these.


    It is important to inform that this is the only type of prohibition immediately revocable. This because the user will be able to cancel the debt and continue the game as normal.

    If you have already solved your problem, enjoy trying to play Free Fire from your Smart TV using your mobile device and for even more fun, search and know the best tricks and secrets of the game or special codes to make yourself the best player

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