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    Black screen on YouTube, 9 solutions

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    Lluis Enric Mayans
    @lluisenricmayans

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    YouTube is the ideal platform for watching all kinds of videos, not least because it works flawlessly in web browsers and native apps. However, you may have some problems from time to time. One such problem is a black screen on Youtube where the video is not loading.


    How to fix YouTube black screen problem

    The black screen issue can occur due to various reasons ranging from browser issues to network connection issues. And if the usual page refresh or browser restart doesn't work, here are some ways to fix the black screen error on YouTube.



    1. Quit Youtube

    Several users have noticed that the black screen problem on YouTube only occurs when trying to upload a video while signing in. Therefore, you can try to log out of YouTube and see if the black screen problem is resolved.

    To sign out of YouTube, tap the profile icon in the top right corner and select the Sign Out option. Alternatively, you can also try opening YouTube in an incognito window. If signing out doesn't work, you can move on to the other solutions below.


    2. Check your Internet connection

    Sometimes, slow internet or fast ping speeds can lead to black screen problem as the page won't load or loads only with partial elements. You can test the speed of your internet connection to make sure everything is in order.

    3. Update your browser

    Have you updated your browser in a while? If not, it's a good idea to use your browser and get rid of the underlying problems. This can potentially help improve the YouTube experience as well.



    4. Clear cache and cookies

    Browser cache and cookies can also conflict with browser performance at times, causing problems like Youtube showing a black screen or YouTube not working.


    You can clear your browser cache and cookies to avoid such problems. Rest assured, deleting the cache and cookies on a browser is safe and will not affect saved data (bookmarks, saved passwords, etc.). So there's nothing wrong with trying it out.

    5. Disable extensions

    Whether you're using an extension to block ads, translate YouTube subtitles, or manage passwords, these third-party extensions can interfere with YouTube playback, resulting in a black screen. You can try disabling or removing extensions permanently to see if that fixes the problem.

    If disabling all extensions works, you can try activating the extensions one by one to find out which one was causing the problem.


    6. Disable hardware acceleration

    When hardware acceleration is enabled, some tasks are assigned to the GPU rather than the CPU to improve the browser's visual output and overall performance. On the flip side, it can also create problems like YouTube not working properly or black screen problems on Chrome.

    To disable hardware acceleration on Chrome, click the three-dot menu to open Settings. Now scroll down to go to advanced settings. Under System, find and disable the “Use hardware acceleration when available” option.

    Likewise, you can do this for any other browser you are using. Note that the browser must be restarted for the changes to take effect. After rebooting, go ahead and check if YouTube is working normally.



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    7. Clear DNS cache

    The DNS cache contains information about previous visits to websites and Internet domains. While this data is meant to load web pages faster, it can also be corrupted when unauthorized domain names or IP addresses are entered. Fortunately, you can clear the DNS cache in a few simple steps to get back to normal.

    Open the Start menu and type cmd. Select “Run as administrator” to open the command prompt with administrator rights. Type the command given below and hit Enter.

    ipconfig / flushdns

    Once the process is finished, you will see a message that says "Successfully cleared DNS resolver cache".


    8. Clear the app cache

    Android users can try restarting the YouTube app or phone to see if that fixes the problem. If not, you can try deleting the cache files stored for the YouTube app. That's how.

    Open the Settings menu on your Android and go to Apps and notifications. Find YouTube by scrolling down or using the search tool above. Tap Memory & Cache. Then tap the Clear Cache button. Now go back to the app to see if YouTube is working properly.

    9. Reinstall the app

    If clearing the cache is not done, the last option is to reinstall the app on your phone. To do this, go to the Play Store or App Store and search for YouTube. Uninstall the app first and then install it again. Reinstalling the app helps you start over and get rid of any corrupted files or data associated with the app.


    How to delete YouTube videos in just a few steps

    Now have fun

    Hopefully, one of the methods mentioned above worked for you. After performing any of these methods you should be back to watching YouTube videos in no time.

    Further Reading:

    • Enable YouTube dark mode
    • How to delete your videos from YouTube
    • How to disable HD on YouTube
    • How to connect YouTube to Waze
    • How to share a YouTube video to Snapchat
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