What to do if WhatsApp suspends your account

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Martí Micolau
@martimicolau
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What to do if you see the following message on your phone: “Your phone number is suspended from using WhatsApp. Contact assistance. " Even if it is not usual, WhatsApp can suspend your account for several reasons we have already explained, including the spread of chains and hoaxes, the use of unofficial apps, or the fact that many people have decided to block you, whatever the reason.


Ma what do you need to do to reactivate a suspended WhatsApp account? Although it is not always possible, on certain occasions it may be possible to regain access to a suspended WhatsApp account, both because the suspension period has ended and because it is not clear why WhatsApp has decided to suspend it.



Whatever the reason, WhatsApp itself offers us help trying to unblock a suspended account.

So you want to try to recover your suspended WhatsApp account

Through an explanatory video published on its official YouTube channel, WhatsApp explains the reasons that can lead to the suspension of an account and how the platform itself recommends using the messaging service.


Recommendations include the WhatsApp downloads from official sources and users are advised to avoid share unwanted promotional messages or to add unsolicited people to groups.

According to the company, practices like these are just some of what can lead to account suspension for not having used the platform responsibly.

How to reactivate suspended Whatsapp account?

I know, you have problems with WhatsApp does not mean that your account has been suspended. There are many reasons why WhatsApp may not work as expected, such as connection problems, server crashes, or other reasons.




Therefore, before proceeding to ask WhatsApp to recover the account, you should make sure that it has really been suspended.

According to WhatsApp, users of suspended accounts they will not be able to access the application and will see a message indicating that access to the account has been blocked: “Your phone number is suspended from using WhatsApp. Contact assistance. ". If this is not the case, the problems are most likely due to another cause.

Contact WhatsApp to try to recover your account

If you are sure that your account has been suspended, WhatsApp offers the option to contact your support service to try to find a solution.


Although I warn you that, in general, the Account suspension is usually due to justified reasons and it is not always possible to recover a blocked account.

Be that as it may, for contact WhatsApp and try to recover a suspended account, you need to log into the app and enter the phone number of the account in question during the initial setup process.


When you see the warning that your account has been suspended, you need to tap the "Support" button to access a contact form, where you need to submit a review request.

Finally, keep in mind that, in some cases, the suspension of accounts is temporary, especially in those cases in which this suspension is due to the use of unofficial apps, and therefore it will not be necessary to carry out this process; sooner or later you will regain access to your account.


Further Reading:

  • How to use WhatsApp on multiple devices
  • WhatsApp Plus, how to download and install
  • How to run two WhatsApp accounts on any Huawei / Honor phone via App Twin
  • How to protect Whatsapp with two-factor authentication
  • How to recover forgotten WhatsApp PIN

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